AceIt Studios
Questions, feedback or something not working as expected? Send us an email and include as much detail as you can.
EMAIL SUPPORT aceitstudios0@gmail.comBefore you email
Please tell us what happened, what you expected to happen, your device model, iOS or Android version, and the Ace TMUA app version. Do not send your password or full payment details.
Premium costs £5.99 per month in the UK; regional store pricing may vary. Purchases are processed by Apple or Google. If Premium is not showing after payment, open the Premium screen and choose Restore purchases. If that does not work, contact us with the store receipt date and the email used for your Ace TMUA account.
Subscriptions must be cancelled through your App Store or Google Play subscription settings. Deleting your Ace TMUA account does not automatically cancel a store subscription.
Use Forgot password? on the sign-in screen for an email reset link. For Apple or Google sign-in issues, check that you are using the same provider you originally selected.
In the app, open Profile → Account → Delete account and follow the confirmation steps. You can also email us from the address linked to your account for help with deletion.
Make sure you are signed into the same Ace TMUA account. Guest progress is stored on that device until you connect an account; signed-in progress can sync when an internet connection is available.
If you think a question or explanation needs attention, email the paper name, question number and a short description. We value precise feedback and will review it.
